Privacy Policy

Data Controller

Empgire Technologies
Harju maakond, Tallinn, Kesklinna linnaosa, Pärnu mnt 139b, 11317, Estonia
Email: info@empgire.com

What we collect

• Contact details — name, email address and any information you provide when you reach out to us via our contact form or WhatsApp.
• Technical data — IP address, browser type, device type and pages visited, collected automatically to keep the site secure and measure usage.
• Communication records — messages exchanged with our team, including via WhatsApp Business API, to provide and improve our services.

Why we use it

• To respond to your enquiries and provide the services you request.
• To send you relevant information about our services, where you have consented.
• To comply with legal obligations and maintain the security of our systems.
• To improve our website and services based on usage patterns.

Legal basis

We process your data on the basis of: legitimate interest (responding to enquiries, site security), contract performance (delivering agreed services) and consent (marketing communications, where applicable).

Data retention

We retain contact and communication data for as long as necessary to provide our services and comply with legal obligations — typically no longer than 3 years after our last interaction, unless a longer period is required by law.

Your rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Request restriction or object to processing.
• Request portability of your data.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, email us at info@empgire.com. We will respond within 30 days.

Data transfers

We host and process data within the European Union where possible. Where third-party services are used (such as WhatsApp Business API, provided by Meta), data may be processed outside the EU under appropriate safeguards (Standard Contractual Clauses).

Third parties

We do not sell, rent or share your personal data with third parties for marketing purposes. We may share data with service providers who assist us in delivering our services, under strict data processing agreements.

Cookies

We use only essential cookies necessary for the site to function. No tracking or advertising cookies are used. See our Cookie Policy for details.

Contact and complaints

For any privacy-related questions, contact us at info@empgire.com. You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (aki.ee) or the supervisory authority in your country of residence.